Lack of accountability

In my previous post Eldeco threatens, I had stated that we got a letter from Eldeco demanding payment of maintenance charges. I was curious to know about the accounts of last year, and inquired about it to the sender of the letter. The following email chain demonstrates how tough it is to get any response from the officials, it is a never ending loop:

Vishal,

Mr Mukesh redirected me to to yet another person - Mr Deepu, Estate Manager. He doesnt possess the accounts of the money paid by us and utilised by Eldeco for site maintenance. Can I please see the accounts of last year and know how my money has been used?

Sonal

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On 5/2/07, Vishal <vishal@eldecoproperties.com> wrote:

Respected Ma'am ,

The maintenance deposit for the past year and other maintenance related queries are handled by maintenance department.

You may contact Mr. Mukesh Srivastave in the head office at the below mentioned number or 0 98186 82012. Also the estate manager at the site can be contacted for the said query.

With best regards,
Vishal Sehgal
Eldeco Infrastructure & Properties Ltd.
New Delhi
Phone: 011 4165 9001

----- Original Message -----

From: Sonal Goyal

To: vishal@eldecoproperties.com

Cc: Hemant Kumar ; pankaj@eldecoproperties.com ;

Sent: Wednesday, May 02, 2007 3:15 PM

Subject: Maintenence deposit

Hi Vishal,

This is in respect to the letter we received yesterday from you regarding the maintenence deposit. Can you please provide us the accounts of last year's deposits? Also, we need to know how maintenence can be clubbed with electicity and water charges?

Thanks and Regards,
Sonal