Friday, May 25, 2007

Another endless struggle with Eldeco

I got a couple of inquiries from IIT Alumni network about Eldeco and how things stand now. Well friends, here is the email chain which I have been relentlessly pursuing. If there is an update, I will let you know.

Hemant,

Yet another effort to get some answers Hemant. Even governement offices can now boast of RTI. Eldeco officials seem to be completely customer decentric. Or should I say this is a planned move?
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On 5/21/07, Sonal Goyal <sonalgoyal4@gmail.com> wrote:
Hemant,

Can we get the response in writing from you? Or can we assume from your silence that your company agrees that there is no bloating and there is no other flat which has the same issue.

Thanks.
Sonal


On 5/21/07, Sonal Goyal < sonalgoyal4@gmail.com> wrote:
Hemant, kindly let me know.

Thanks.


On 5/19/07, Sonal Goyal < sonalgoyal4@gmail.com> wrote:
Hemant,

We had a visit by Mr Dubey and Mr Sharma just now and they do not agree that the wooden flooring in the guest bedroom has any issue. We differ on this, as we can see distinct spots where bloating is happening. We are also told that we are the only flat who is complaining of issues with the wooden flooring. If so, kindly give it to us in writing that your company sees no issues with the wooden flooring in the guest bedroom and there are no other complaints of the same nature in other flats. We can then follow it up at our end individually in a manner suited to us.

Thanks very much,
Sonal


On 5/18/07, Sonal Goyal < sonalgoyal4@gmail.com> wrote:
Hemant, any updates?


On 5/17/07, Sonal Goyal < sonalgoyal4@gmail.com> wrote:
Hi Hemant,

Can you please answer.

Sonal


On 5/15/07, Sonal Goyal < sonalgoyal4@gmail.com> wrote:
Hi Hemant,

While the flooring in the kids room is getting replaced, I am not sure what is happening to the guest bedroom bloating and the master bedroom profile. Also, other items on my list, including the EWC, remain unattended. Kindly let me know your take on these.

Regards,
Sonal

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