Eldeco, NOIDA, marketing et al
I booked a flat in Eldeco Ananda, hoping I will save myself from the travails of constructing my own house. Though the prices were exorbitant, I was expecting that I will get service asI am opting for top-end premium stuff and paying the price for it. How wrong could I be!
1. Before booking the flat, the marketing executive told us that it would be possible to replace the wooden flooring in the bedrooms with marble, just like the rest if the house. No cost would have to be borne by us. As soon as we decided to book and communicated the same to him, he said that the flooring will be changed subject to a very nominal amount. After booking, I was told that flooring can not be changed in all the rooms, only the flooring in one of the rooms can be changed. The cost was to be about 15k, which is even more than the flooring cost of a similar sized room. To say the least, if I want to get it done, Eldeco expects me to pay more than double the cost, one which I have already paid in the base amount, and second is the extra charges for "alteration"
2. The company asked me to pay them the registration amount along with the miscellaneous amount and only then they would start thehalnding over of possession process. Registration is to be done in NOIDA authority and the company, being the seller, is also a party to the process. However, Eldeco mandates that registration be done through them, and they charge a hefty fee for that. Its been more than two months, I have been following up with Eldeco like crazy, and there is no reply. They say it is in progress, whereas I know ATS and other builders are queuing up at NOIDA office and getting their stuff done easily. Even individuals are able to get registration done at the authority within 2-3 days, so I am wondering what makes Eldeco spend that much time sitting on my money..?
3. At the time of booking, I was told I could opt out of the power backup(12k per kva!!) if I wanted. Ofcourse, now the reps tell me that they could NEVER EVER have told me that, how could they when it is just NOT possible? Ofcourse, some miscommunication, if at all..But I wonder why all the miscommunication seems to fit their ends, not mine...?
1. Before booking the flat, the marketing executive told us that it would be possible to replace the wooden flooring in the bedrooms with marble, just like the rest if the house. No cost would have to be borne by us. As soon as we decided to book and communicated the same to him, he said that the flooring will be changed subject to a very nominal amount. After booking, I was told that flooring can not be changed in all the rooms, only the flooring in one of the rooms can be changed. The cost was to be about 15k, which is even more than the flooring cost of a similar sized room. To say the least, if I want to get it done, Eldeco expects me to pay more than double the cost, one which I have already paid in the base amount, and second is the extra charges for "alteration"
2. The company asked me to pay them the registration amount along with the miscellaneous amount and only then they would start thehalnding over of possession process. Registration is to be done in NOIDA authority and the company, being the seller, is also a party to the process. However, Eldeco mandates that registration be done through them, and they charge a hefty fee for that. Its been more than two months, I have been following up with Eldeco like crazy, and there is no reply. They say it is in progress, whereas I know ATS and other builders are queuing up at NOIDA office and getting their stuff done easily. Even individuals are able to get registration done at the authority within 2-3 days, so I am wondering what makes Eldeco spend that much time sitting on my money..?
3. At the time of booking, I was told I could opt out of the power backup(12k per kva!!) if I wanted. Ofcourse, now the reps tell me that they could NEVER EVER have told me that, how could they when it is just NOT possible? Ofcourse, some miscommunication, if at all..But I wonder why all the miscommunication seems to fit their ends, not mine...?
Labels: ananda, apartment, construction, Eldeco, flat, housing, properties
posted by Sonal at 3:33 PM
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