Pathetic customer service from Eldeco

I have stressed in my previous posts about the problems faced by residents of Eldeco Ananda. I have moved in to the apartment block, and I realize there is a lot more to add to the list. Here are the big issues:

1. Eldeco has a power backup facility, where a diesel generator powers the complex when the main power goes off. Needless to say, the power backup running cost is about 3 times that of normal power. Which is fine. However, what is suspicious is that there is no way of knowing when the power is coming directly and when it is backed up, so there is simply no way you can control the bills. Good planning Eldeco to keep your coffers filling. Requests to know the charging rationale ofcourse falls to deaf ears.

2. The flat above mine is doing some renovation, and there is big seepage into my house. I requested the Eldeco authorities, who are caretakers and complex society guardians, to look into the matter. I am told it is my problem.

3. No water in kitchen for 3 days.

4. No greenery yet

5. Eldeco had charged us about Rs 25000 for electricity connection. However, we have not been given individual connections. There is one big connection for the complete building and sub meters to our individual flats. Who is paying for the usage by Eldeco authorities during construction and maintenence is anybody's guess.

You still want to buy something from Eldeco? Braveheart!

Eldeco Ananda, the biggest scam of all

I am terribly disappointed with the service and quality of Eldeco's Constructions. I own a flat in Eldeco Properties' premium housing project in Noida, NCR - Ananda. Ever since we have got the possession of the apartment it is a continuosly painful exercise to get the basic amenities from Eldeco. It is very disheartening to be promised dreams and then lacking in delivery of the basics. From the outright, the possession of the flat was delayed, without any intimations and reasons given to the buyers. On possession, we noticed broken marble slabs in the drawing room, and the engineer in charge refused to change them. Its been six months since we took possession, and one of the bathrooms still does not have the towel rods. The promised swimming pool has turned out to be small little water body. Greenery is non existent. On top of it, the security leaves so much to be desired. Enunch walk into the complex, and demand their extortion fee, taking as much as 11k with them. I have heard that Eldeco has now negotiated the rate with the enunch gang as 2500 Rs, and we will get a receipt!!!

Eldeco authorities are the most customer unfriendly, they treat you as scums and do not care a word of what you say and request.

God save me, I am really shuddering from the thought of moving in next week..